OpenESB Enterprise Edition Support
Pymma proposes a complete set of professional services on OpenESB. We offer training, consulting, hand over, bespoke development and support. Our OpenESB architects and developers are the most active and certainly the best experts on the market. We provide professional support to large companies all around the world. Our support starts from ticketing to 24x7x365 supports. Pymma is the main sponsor and contributor to OpenESB project, the main part of OpenESB’s improvements, new features and documentation come from our research laboratories. Our architects and developers have the best OpenESB knowledge on the market. For you to get advantage of this expertise, Pymma offers to the companies and governmental organisations a complete support on OpenESB Enterprise Edition. Alongside with our professional consulting, our professional support allows you to get the best from OpenESB.
Direct access to OpenESB architects and developers
Last versions and fixes
Strong reliability and advanced features with OpenESB Enterprise Edition
Support Level |
Professional |
Advanced |
|---|---|---|
|
OpenESB Enterprise Edition |
Yes |
Yes |
|
Maintenance release |
Yes |
Yes |
|
Web support |
24 x 7 |
24 x 7 |
|
Email Support |
24 x 7 |
24 x 7 |
| Response time: Priority 1 | 4 hours | 2 hours |
|
Phone Support |
Business hours CET |
24 x 7 |
|
Authorised support contacts |
2 |
4 |
|
Business review |
No |
Yes |
Professional plan is dedicated to companies and governmental organisations requiring a strong and complete support on OpenESB.Advanced plan is dedicated to companies and governmental organisations with strong requirements in term of availability and SLA.
More detail on OpenESB Enterprise Edition on our services on professional support click here. Feel free to contact us for more details on our technical support on our page contact.