Today, governments have to provide the best services to the citizen who expects to find the same level of services than the private organisation. Despite budgetary pressure and high level requirement, governmental organisations do their best to meet these expectations. They found in open source a credible alternative to break this vicious circle and improve the service level quality provide to their people.
OpenESB is the first governmental organisation choice to implement service oriented platform. Fully service oriented, OpenESB promotes service orientation and reusing for complex processes. Many governmental organisations such as the European institutions, the government of Galicia (Xunta) the French Universities association, Social security and Taxes in UK use OpenESB to implement complex processes and offer the best services to their citizens.
Pymma help government organizations to setup high quality platform of services and improve citizen’s satisfaction.
The European instructions are divided in three locations, Brussels, Strasbourg and Luxembourg. Each one has its own library used by the European functionaries and parliamentarians. For historical reason, each location uses its own IT system and data organisation. Nevertheless, for coherency purposes, a prompt and easy communication, must has been set in place between the three European sites. For many years, OpenESB have been using to be the mediator and the synchronisation orchestrator between the libraries IT systems.
Xunta de Galicia is the regional government of Galicia in Spain. Facing a complex unemployment context, Galicia’s department of labour uses on a strong integration platform to offer a complete set of services to its citizens. Simple and easy to access, this platform has been designed and implemented with OpenESB. The platform manages unemployment benefits, trainings, school, unemployed agenda … It performs communication with the central government in Madrid as well. With a four nines availability during the last years, OpenESB has been proved to be one of the most reliable integration platform today.
Her Majesty's Revenue and Customs (HM Revenue and Customs or HMRC) is a non-ministerial department of the UK Government responsible for the collection of taxes, the payment of some forms of state support, and the administration of other regulatory regimes including the national minimum wage. HMRC are, as part of the Government Digital agenda, changing the way we build IT with more web oriented architectural approach and open source projects. With a large legacy estate, HMRC has chosen to use OpenESB product to separate the modern systems from those existing.